Terms and Conditions

Last Updated: July 2, 2025, 07:10 GMT

Welcome to CRM² – Knowledge Base (the “Website”), accessible at https://kb.crmisamindset.com, a membership platform providing data and knowledge about Customer Relationship Management (CRM) systems and methodologies. By accessing or using the Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use the Website.

1. Membership and Account Creation

1.1 Eligibility

To access the Website’s content, you must register for a membership by providing a name (which may be a nickname) and a valid email address. You must be at least 18 years old or have the consent of a parent or legal guardian to use the Website.

1.2 Registration Process

  • Magic Link Sign-Up: Upon submitting your name and email address, you will receive a magic link via email. Clicking the magic link will authenticate and complete your registration, granting access to the Website’s content.
  • Data Collection: We collect and store only the following information in our WordPress database:
    • Name or nickname provided during registration.
    • Email address.
    • IP address (automatically collected by WordPress for security and logging purposes).
  • No additional personal information is collected or stored.
  • Accuracy of Information: You are responsible for providing accurate and valid information during registration. We are not liable for issues arising from inaccurate or fraudulent submissions.

1.3 Account Security

  • You are responsible for maintaining the confidentiality of your magic link and account access.
  • Notify us immediately at hello@crmisamindset.com if you suspect unauthorized access to your account.

2. Marketing Communications

  • Opt-In Consent: During registration, you may opt in to receive marketing emails about CRM-related updates, promotions, or other relevant content.
  • Unsubscribe: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us at hello@crmisamindset.com.
  • Non-Marketing Communications: We may send non-marketing emails related to your account, such as password resets or service updates, which do not require opt-in consent.

3. Content Use and Restrictions

3.1 Access to Content

  • Upon successful registration, you are granted a non-exclusive, non-transferable, revocable license to access and use the Website’s content for personal, non-commercial purposes, subject to these Terms.
  • Content includes, but is not limited to, articles, guides, data, and other materials related to CRM systems and methodologies.

3.2 Prohibited Actions

You agree not to:

  • Copy, reproduce, distribute, or create derivative works from any content without prior written consent from CRM² – Knowledge Base.
  • Share your account access or magic link with others.
  • Use the content for commercial purposes or in any manner that violates applicable laws.
  • Attempt to reverse-engineer, decompile, or access the Website’s underlying code or database.

3.3 Intellectual Property

  • All content on the Website is owned by CRM² – Knowledge Base or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Unauthorized copying or duplication of content is strictly prohibited and may result in legal action.

4. Disclaimer of Warranties

  • As-Is Basis: The content on the Website is provided “as is” and “as available” without any warranties, express or implied, including but not limited to accuracy, completeness, or fitness for a particular purpose.
  • No Guarantees: We do not guarantee, directly or indirectly, that the information provided is correct, up-to-date, or suitable for your specific needs. You use the content at your own risk.
  • Third-Party Information: Some content may include information from third-party sources. We are not responsible for the accuracy or reliability of such information.

5. Data Privacy and WordPress Compliance

  • Data Storage: User data (name/nickname, email, IP address) is stored in the WordPress database, hosted on [Your Hosting Provider, e.g., WP Engine, SiteGround], in compliance with WordPress security best practices.
  • Data Security: We implement reasonable technical and organizational measures to protect your data, including WordPress core updates, secure plugins, and SSL encryption.
  • Data Retention: Your data is retained for as long as your account is active or as required by law. You may request account deletion by contacting hello@crmisamindset.com.
  • Cookies and Tracking: The Website uses cookies and WordPress analytics to enhance user experience and monitor performance. You may manage cookie preferences via your browser settings.
  • For more details, please review our Privacy Policy.

6. User Conduct

You agree to:

  • Use the Website in a lawful and ethical manner.
  • Refrain from posting or transmitting harmful, offensive, or illegal content.
  • Avoid actions that could disrupt the Website’s functionality, such as hacking or introducing malware.

7. Termination

  • By You: You may terminate your account by contacting hello@crmisamindset.com. Upon termination, your access to the Website’s content will cease.
  • By Us: We reserve the right to suspend or terminate your account at our discretion, with or without notice, for violations of these Terms or for any other reason.
  • Upon termination, all licenses granted to you under these Terms will immediately cease.

8. Limitation of Liability

To the fullest extent permitted by law:

  • CRM² – Knowledge Base shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or reliance on its content.
  • We are not responsible for interruptions in service, data loss, or third-party actions.

9. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of Ericeira, Portugal, without regard to conflict of law principles.
  • Disputes: Any disputes arising from these Terms shall be resolved through negotiation. If unresolved, disputes will be settled in the courts of Ericeira, Portugal.

10. Changes to These Terms

  • We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date.
  • Continued use of the Website after changes constitutes acceptance of the revised Terms.

11. Contact Us

For questions or concerns about these Terms, please contact us at:

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.